Reference

Read the Rules Before You Browse

These legal terms set out what batjili offers, who can access it, and how your account and payments are governed.

Jurisdiction-Dependent AccessAccount Eligibility RulesPayment Terms ApplyLocal Law Governs Use
batjili Read the Rules Before You Browse
LEGAL CONTACT PATHS

Reach Us on Legal Matters

Live Chat Open the chat widget from any page in your account. For legal queries, select the Account and Compliance topic so your message reaches the right team.
Email Support Send detailed legal or eligibility questions by email. Include your registered mobile number so we can locate your account and respond accurately.
Account Help Centre The Easy Support Center inside your account dashboard lists common legal questions, document submission steps, and verification status checks in one place.
HOW WE HANDLE DATA

Account Security and Data Practices

Data We Collect

We collect the information you provide at registration — name, mobile number, and wallet details — plus session data needed to operate your account securely and process payments via bKash, Nagad, or Rocket.

Cookie Use

Cookies keep your session active and help us understand how the lobby is used. You can manage cookie preferences through your browser settings; some features may not work if essential cookies are disabled.

Retention and Deletion

Account data is retained for as long as your account is active and for the period required by applicable law after closure. To request deletion, contact support through the Easy Support Center with your registered number.

Account Security

Your account is protected by OTP verification on login and on withdrawal requests. Never share your OTP with anyone — batjili support will never ask for it. Report suspicious activity immediately via live chat.

Common Legal and Eligibility Questions

These are the questions we hear most often about account rules, data rights, and eligibility. If your question is not here, the Easy Support Center in your account dashboard is the fastest route to a direct answer.

Access depends on your local law and the region you are in. You are responsible for confirming that real-money gaming is permitted where you are located before creating or using an account.

You must be an adult as defined by the laws of your jurisdiction. Creating an account is a confirmation that you meet the age requirement where you are located.

Send a data access request via email or through the Easy Support Center. Include your registered mobile number. We will respond with the data we hold on your account within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. Note that some data may be retained for the period required by law even after your account is closed.

Accounts are suspended when eligibility cannot be confirmed, when identity verification fails, or when activity appears to breach local regulations. Contact support with your registered bKash, Nagad, or Rocket number for details.

Terms may be updated when required. Continued use of the platform after a change takes effect means you accept the revised terms. Check this page periodically for the current version.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.